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Interpersonal Relationships

  • Influencing.
  • Conflict Resolution.
  • Styles of Negotiation.
  • Negotiation Skills.
  • Ways of resolving Conflicts – Exploring the Win-Win approach while negotiating with others.
  • The power of assertiveness.
  • Impression management – projecting one’s best to influence others.
  • Appropriate use of words and Body language for influencing others.

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